Terms and Conditions
Last Updated: MAY 2, 2026
Welcome to Mahraj Fragrances. These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to comply with these terms.
1. General
Mahraj Fragrances operates this website to provide customers with premium fragrance products and related services. We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
2. Products & Availability
We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However:
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Product colors and packaging may slightly vary due to screen settings or production updates.
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We reserve the right to discontinue any product at any time.
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Limited edition or promotional products may not always be restocked.
3. Pricing & Payments
All prices displayed on the website are in PKR (Pakistani Rupees) unless otherwise stated.
We reserve the right to change prices without prior notice.
Payments are processed securely through trusted third-party payment providers. Mahraj Fragrances does not store your complete payment information.
4. Orders
Once an order is placed:
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You will receive an order confirmation via email or phone.
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Orders may be canceled if payment verification fails or products become unavailable.
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We reserve the right to refuse or cancel any order at our discretion.
Providing inaccurate or incomplete information may result in delays or cancellation of your order.
5. Shipping & Delivery
We aim to process and dispatch orders as quickly as possible.
Delivery times may vary depending on your location and courier services. Mahraj Fragrances is not responsible for delays caused by:
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Courier companies
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Weather conditions
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Public holidays
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Unexpected operational issues
Shipping charges, if applicable, will be displayed during checkout.
6. Returns & Exchanges
Due to the nature of fragrance products, returns or exchanges may only be accepted in specific cases such as:
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Damaged items
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Incorrect product received
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Defective packaging
Customers must contact us within 48 hours of delivery with proof of the issue.
Used products are not eligible for return or exchange.
7. Intellectual Property
All content on this website, including:
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Logos
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Images
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Product names
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Designs
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Text
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Graphics
is the property of Mahraj Fragrances and may not be copied, reproduced, or used without written permission.
8. User Conduct
You agree not to:
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Use the website for unlawful purposes
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Attempt to damage or disrupt the website
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Misuse product reviews or communication systems
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Upload harmful or malicious content
Violation of these terms may result in restricted access or legal action.
9. Limitation of Liability
Mahraj Fragrances shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
All products are used at the customer’s own discretion and responsibility.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.
11. Third-Party Services
Our website may include links or integrations with third-party services such as payment gateways, analytics providers, or social media platforms. We are not responsible for the policies or practices of those third parties.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Lahore, Pakistan.
13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Mahraj Fragrances
📧 Email: info@mahraj.pk
📞 Phone: 03227893839
📍 Address: Paradise Apartments, Gajjumatta, Sua, Lahore, Pakistan
