Privacy Policy
Last Updated: MAY 2, 2026
Mahraj Fragrances operates this store and website to provide customers with a premium online shopping experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or communicate with us.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Personal Information We Collect
When we refer to “personal information,” we mean any information that identifies or can reasonably be linked to you.
We may collect the following information:
- Full name
- Billing and shipping address
- Phone number
- Email address
- Payment details (processed securely through payment providers)
- Order history and transaction details
- Device information (IP address, browser type, device type)
- Communication details when you contact us
2. How We Collect Information
We collect information:
- Directly from you when you place an order or contact us
- Automatically through cookies and website analytics tools
- Through secure third-party service providers such as payment gateways and shipping partners
3. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and ensure secure transactions
- Send promotional messages (you may unsubscribe anytime)
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal information.
We may share your data only with trusted third parties such as:
- Payment processors
- Shipping and logistics partners
- Website hosting and technical service providers
- Legal authorities if required by law
All partners are required to keep your information secure and confidential.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your information only as long as necessary to:
- Complete transactions
- Maintain records
- Comply with legal requirements
- Resolve disputes
7. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
To exercise any of these rights, please contact us using the details below.
8. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and improve performance. You can disable cookies in your browser settings if preferred.
9. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. International Data Transfers
Your information may be processed outside Pakistan through trusted service providers to ensure smooth operation of our online store.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Mahraj Fragrances
📧 Email: info@mahraj.pk
📞 Phone: 03227893839
📍 Address: Paradise Apartments, Gajjumatta, Sua, Lahore, Pakistan
